Membership
is available to individuals, for private use only. Individuals must be over
the age of 16 to register. A form of official
photographic ID, with your current Canberra address (e.g. your driver’s
licence), is necessary to
register as a borrower. There
is no charge for membership.
We lend only
to the person who has registered with us and will not knowingly lend to
anyone else under your name unless you authorise us to do so (e.g. a parent
may add a child’s name or add their partner’s name, etc.).
All
new releases are available for 2 Day Loan (i.e. an item
is due back before the close of business 2 days after you borrowed it,
regardless of the time of day you took it out = take out Friday due back on
Sunday). However, a special weekend
rate is available (i.e., take out Friday & return on Monday) for $1 more
than the listed cover price. All our older titles are available for
weekly hire (i.e. take out Friday, return it the following Friday).
Rental fees vary from $2 to $6 for weekly hire
titles and all new releases are $7.70 for 2 days.
Extensions of loans can only be made by
contacting us before an item is due back, and are
charged on a pro-rata basis for
new releases (i.e. half the cover rate per day extended = $3.85 per day) and weekly hire
items may only be extended at the discretion of the management.
Late fees are applied to all overdue items & must
be paid in full before borrowing again.
Late fees
are charged at the following rates: for all “New Releases” (very clearly
marked with large new release stickers) are charged at $7 per day if
late; all other items are charged at half their weekly fee per day
late.
A replacement fee may be charged for any lost,
damaged or unreturned items.
Faulty items: Please ensure that your DVD player and monitor are actually able to
play the DVD region and format of any items borrowed before reporting
something as being faulty. Before reporting a videotape to us as
being faulty, please ensure that you have first tried to adjust the tracking
on your VCR. This simple operation deals with most problems (visual as well
as sound) experienced during playback. If, after trying this, you are still
experiencing difficulties, then please return the tape to us and we will
check it. If a fault is found we will credit your account with the hire fee.
It is also advisable to regularly clean the heads of your VCR (or have it
done by a qualified technician).
Please assist us to maintain the quality of our
library by treating all items with care whilst in your possession.
Most DVD problems are the result of mishandling, so please help us
keep DVDs in good order. Keep videos & DVDs in the storage cases
provided, away from dust, dirt and moisture, and protect them from extremes
of hot and cold temperatures (e.g. don’t leave them sitting in a hot car,
etc.). Only handle DVDs by their
centre rims and edges to avoid surface marks and scratches on the
playing surface, if it is necessary
to clean a DVD please first ask us for advice on the appropriate method and
only play discs/ tapes once they are at room temperature. Please rewind any
videotapes before returning them to us.
